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Know Your Game - Statistics & Myths

Tips for Responsible Play  Set a limit in advance Balance gambling with other activities Gambling is for entertainment, not for making money Always take breaks while playing Only gamble with money you can afford to lose Never chase your losses (Source: Responsible Gambling Forum) Know your Odds   We publish facts so that customers can make informed choices. Game rules and odds of winning are published on our website and on brochures available at all outlets. Customers can witness our lottery draws at our headquarters and from screens at selected outlets. Customers must always keep in mind that lottery is a game of chance. No colour they wear or amount of luck they feel they have will change the odds of the game. Gambling outcomes are unpredictable. (Source: Responsible Gambling Forum) Myths Debunked Myth: Continuous gambling will give good chances of winning Truth: You are more likely to celebrate your 100t...
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Our Responsible Play Practices

Responsible Play Environment  Singapore Pools aims to provide a Responsible Play environment at all retail outlets, as well as for our Singapore Pools Account service. For instance: No betting by U-18 - Our game rules do not allow any person under the age of 18 to place a bet or claim a winning ticket prize at our outlets. We may ask for proof of age and ask the under-aged to leave our premises should they engage in any betting activities. If our customers have young children with them, we advise them to supervise the children at all times. No betting on credit - We do not allow betting on credit. Our outlets accept only cash and NETS, and our Singapore Pools Account service accepts only cash, NETS, eNets, or debiting from a nominated personal bank account. Providing a safe betting environment - Customers at our Livewire live betting venues can enjoy a little flutter without the influence of alcohol and smoke, and stay away from ...
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Responsible Gaming

Singapore Pools is committed to be a world-class responsible gaming company.  Our professional conduct and business behaviours must be upheld to the very highest standards, ensuring a fair and safe gambling experience to protect our customers. Many who like our lottery and sports betting games play for just a little flutter or social recreation.  However, we recognize there may be a minority who may play beyond their means.  As such, w e have safeguards in place to help create a responsible gaming environment for all.   We design and communicate our products in a manner that will not promote excessive and irresponsible play.  We have low minimum bet amounts and offer a conservative range of sports bets.  We believe in delivering responsible and good customer service.  We proactively inform and educate our customers to bet responsibly, and how to get help should they need it. Accreditations and Milestones  We ad...
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About Singapore Pools

Singapore Pools celebrates our 50 th anniversary in 2018 with a special commemorative brand identity. The unfurling ribbon forming the number 50 in one unified pattern represents Singapore Pools' unwavering commitment for community benefit. It also symbolises Singapore Pools' journey from our beginning to our current status – being trusted by customers and valued by the community. Blue is our corporate colour, and we regard blue as the colour that conveys the virtues of reliability and responsibility. Adopting the corporate colour blue in our 50th Anniversary logo, symbolises our commitment towards providing a safe and trusted betting environment to counter illegal gambling. This is in keeping with our business philosophy on doing what is right to protect and care for our customers. The 50th Anniversary logo is also accentuated with gold, a colour that evokes warmth, which is associated with Singapore Pools' footprint in the community. It is also a ...
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